Consumer & retail · AI & automation · Power Platform
A global consumer-goods leader industrializes low-code and AI automation
Demand for digital solutions across logistics, manufacturing and sales far outpaced IT capacity. Leadership wanted to scale automation and adopt generative AI without creating ungoverned “shadow” tools.
The challenge
Critical processes ran on spreadsheets, email approvals and one-off tools. Each new request was built differently, with no common model for security, data access or support.
What we did
- Defined the Power Platform environment strategy, security roles, data-access model and DLP policies
- Built reusable patterns for apps, cloud flows and approvals, integrated through Azure Functions, Logic Apps and Data Factory
- Introduced Copilot Studio agents, multi-agent orchestration and Model Context Protocol integrations into day-to-day workflows
- Put analytics projects under Git version control with Azure DevOps CI/CD
Impact
- 30+ digital solutions delivered per year
- Governed environments with clear separation of duties
- AI agents embedded in operational workflows, within existing security standards